How to Make a Referral

I want to make a referral to Little Village Wandsworth
See our Referrals FAQs

Little Village’s mission is to make it as easy as possible for families to support each other. Our vision is that no child in the capital grows up without essential items of clothing, toys and equipment. All our items are very high quality and they are gifted to us by local families. Everything we give away is free.

“100% of our referral partners say they would recommend using our service to their colleagues”

Little Village survey of referral partners, 2018
  • Who can you refer?

    We don’t have complicated assessment criteria. Our service is available for any families who are struggling to cope – they do not have to be in crisis for us to be able to help. We trust the judgement of you, the professionals referring to us.

  • Can I make a referral?

    We will accept referrals from any person working in a professional capacity with local families. That could include midwives, health visitors, children’s centres, family support workers, social workers, local charities, foodbanks, GPs and councillors.

  • How do I make a referral?

    It’s easy to make a referral through our referral form. This simple online form asks you for some basic information about you, the family you’re referring, and the items they need. It also asks you to identify a date that either you or the family can attend Little Village to collect the items requested.  If you have any problems with the form, get in touch via

  • What happens then?

    The family will visit our weekly session, where they will be welcomed by our friendly volunteers and offered a cup of tea and the chance to choose the items they’d like. You can read more about what it’s like to visit us here, or watch a video about coming to our drop in sessions here. If the family can’t make our session, we can collate items in advance.  You or the family are welcome to visit us to collect the items during the week, by appointment.

  • What about after the visit?

    Families are welcome to return to Little Village after three months if they continue to need support.  We do ask families to get a new referral if they want to return.

  • What if Little Village doesn’t have the things requested?

    All the items we give out are gifted by the local community, and we can only give out what we receive. We do our very best to accommodate all requests, but we are a volunteer-led, donation based organisation so we cannot guarantee we will have everything in stock.  We run waiting lists for buggies suitable from birth, double buggies, and cots / cotbeds which are high demand items.  We will liaise directly with the family once we have these items in stock and arrange collection or delivery to the family.

“Knowing that Little Village is there for us to refer families to meet their children’s basic needs is a huge relief for me as a professional working with vulnerable families.”

“I think having access to your services made a huge difference to our families and also to us. We know that we will make a referral and the families will get what they need as soon as possible, the team are super supportive and easy to work with.”

“Your service takes away some of the stress and worry of how a parent is going to find the money for essential items they need for their child. Sometimes it’s just simple, everyday equipment that many of us may just take for granted. But it really makes a difference, for example when a mum had a new baby she could not get her older child to nursery. We requested a buggy board and now the mum and her children are able to get out and about. You support the parent to be able to provide the best they can for their child / children. Children may have access to some toys or books they may never have of owned before – so all good for their wellbeing and learning and development.”

Family support worker

If you’ve got more questions about our referrals process, check out our FAQs page.

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