Need help?
Book a Collection
Thank you for donating your pre-loved items to Little Village. We are busy moving our collection and sorting depot to a new and improved home which means that for a little while our collection service isn’t available. We will let you know once the service is up and running again and in the meantime, please drop your things at your nearest Little Village donation point.
Donation Guides
Please read the relevant donation guides below to check what items we can and can’t accept, and how to prepare them for collection. If your donations are not prepared correctly, your Shift driver may not be able to collect and you may still be charged.
Frequently Asked Questions
- What items can I donate?
You can see the full list of items we do and don’t accept here. As well as important information on how to prepare your items ahead of donating.
There are some items we don’t accept for health, safety or storage reasons. Disposing of these unsuitable, unsafe or broken items can cost us in excess of £10,000 per year, so please find another home for them.
- How should I prepare my donations?
To ensure we can get your items to a new family as soon as possible, please check the donation guides above on how to prepare your items. There are some very important steps.
- What if I have a lot of stuff to donate?
If you are looking to donate items at scale, such as end-of-line or unsold retail stock, it’s best for you to get in touch with us to discuss this.
Please contact us at hello@littlevillagehq.org with details of your donation.
- I’ve just donated my stuff, what happens next?
All donations are expertly sorted by our amazing team of volunteers and lovingly wrapped, packed and donated to local families we support.