Need
help?

Book a Collection

Our collection service is a great way to pass on your great quality bigger, bulkier pre-loved items such as cots and buggies. We will come and collect these much-needed items directly from your door, before passing them on to another family in need.  

For a £30 collection fee, you can truly help to change a family’s life.  

Ready to book a collection slot? Book a date below.

Donation Guides

We pride ourselves on gifting the best possible items to the families we support so before booking a collection, please check out our handy Donation Guides for information on what we can and can’t accept, and importantly, how to prepare them for collection. We love your donations but aren’t a fan of stained or damaged clothes, shoes or beds and buggies or toys with missing or broken parts don’t make us smile!

Please note: We don’t accept car seats, single beds or used mattresses so the driver will not be able to take these.  

Upcoming collection slots

Wednesday 22 May – North and West London: Book here
Wednesday 29 June 2024 – Collection service paused due to our warehouse moving
Wednesday 5 June 2024 – Collection service paused due to our warehouse moving
Wednesday 12 June 2024 – South & City of London: Book here
Wednesday 19 June 2024 – Central, North & West London: Book here
Wednesday 26 June 2024 – South & City of London: Book here
Wednesday 3 July 2024 – Centre, North & West London: Book here

Please only book a date if your address is located in the Boroughs listed. Otherwise your booking will be cancelled.

North and West London

  • Camden
  • Haringey
  • Islington
  • Kensington & Chelsea
  • Westminster

South and West London

  • Hammersmith & Fulham
  • Hounslow
  • Lambeth
  • Richmond
  • Southwark
  • Wandsworth

Frequently Asked Questions

How does your collection service work? 

If you have a bulky cot or buggy to donate, or trouble getting to one of our hubs with multiple bags of goodies, we can now come to you!  

We make collections on Wednesdays between 9am-1pm. Please check the dates above to see when we are collecting in your area. We are only collecting from the London Boroughs listed. 

On the day of your collection, our friendly driver will call you when they are on their way to you. Once your donations have been collected, they will be taken to our warehouse where they will be carefully sorted by our team, before being passed on to a family in London.  

How much does it cost? 

We charge £30 to cover the cost of the collection. Unlike other charities, we don’t sell the items we receive, so don’t make any income from the donations. As long as they are in good condition, all items are passed straight onto families supported by Little Village.   

This £30 donation ensures we can offer this service, whilst making sure all of our other resources can go on to supporting families, whether that’s buying them a new mattress or delivering them a bundle of the items they desperately need.  

What items can I donate? 

Our comprehensive Donations Guides give you all the information you need, as well as important information on how to prepare your items for collection.  

There are some items we can’t accept such as car seats, single beds and used mattresses, and the driver won’t be able to take these. 

What if I need to cancel my booking?  

Cancellations can be made up to 48 hours before your collection. Simply click on the ‘My Dashboard’ link in your confirmation email where you will be able to cancel and refund your collection.  

Any cancellations beyond this point will still be liable for the full collection fee and will need to be emailed to: collections@littlevillagehq.org 

What if I have lots of stuff to donate? 

If you are looking to donate items at scale, such as end-of-line or unsold retail stock, it’s best for you to get in touch with us directly to discuss this at: collections@littlevillagehq.org 

Anything else?  

If you have any other questions, you can email us at: collections@littlevillagehq.org 

We will aim to come back to you within two days.