Need help?

Get help

To receive our help, you need to be referred by a professional, such as a midwife, health visitor, food bank or local mutual support groups.

What support is available

Little Village provides equipment, clothes and toys to families with children under the age of 5. Everything we provide is donated by other families — we talk about items being ‘a gift from one family to another.’

Our work has been affected by the pandemic, and we are currently only able to offer support to families who live in certain London boroughs.

If you live in one of the boroughs listed below, we can provide clothing and shoes (up to age 5), essential baby equipment — including a safe place to sleep for your baby/child, bedding, a sling or buggy, limited books and toys,nappies and wipes — and toiletries for one adult and any children under 5.

Who we can help

We can supply clothing and kit for all families with children under 5 that need support who live in one of the boroughs listed below:

If you don’t live in one of these areas, view the UK baby banks map to find your local baby bank. You can also find a list of family support resources here, including other ways to source baby equipment and clothing, as well as more general support.

Barnet
Brent
Bromley
Camden
City of Westminster
City of London
Croydon
Greenwich
Haringey
Hackney
Hammersmith and Fulham
Islington
Kensington and Chelsea
Kingston upon Thames
Lambeth
Merton
Lewisham
Richmond upon Thames
Southwark
Sutton
Tower Hamlets
Wandsworth

What to expect

Once we have received your referral, we would normally invite you in to see us and choose the items that you need. Sadly, because of social distancing, we can’t do that at the moment. We will only get in contact with you if we have any further questions regarding the specific kit you have asked for. For example, if you need a narrow buggy to fit through a narrow doorway, we will talk this through with you.

We will contact you the day before your delivery to check your address and roughly what time your items will arrive. It’s really important we have the right address so that we can deliver your items to you. You will also receive a call a couple of weeks after you have received your items to welcome you into the Little Village community and to offer you further support and signposting if needed.

What will you receive?

We will send you a box (or boxes) packed with the items you asked for. Any bigger items will be packed and may be delivered separately on a different day. We will send up to 40 items of clothing per child up to age 5, plus coats and shoes, as well as any equipment, toys and books requested.

Everything is second hand (apart from mattresses, nappies, toiletries and bottle teats, which we supply new) but it’s all in great condition and will have been checked for safety.

What happens next?

When all your items are packed, we will contact you the day before your delivery to check your address and confirm roughly what time your items will arrive. It’s really important we have the right address so that we can deliver your items to you.

If you can’t be in, please find a neighbour or safe place where we can leave the items for you. One of our friendly volunteers or a courier working on our behalf will deliver to your doorstep. We can’t bring them into your house, so if you’re expecting heavy items such as a cot and can’t lift these yourself, it would be good to have a friend or neighbour who can help.

Because we are experiencing very high demand for our support, it might take around 4 weeks from the date of your referral to when you receive your items. However, if you are in a very urgent situation, we will do what we can to support you sooner.

Finally, you will receive a call a couple of weeks after you have received your items to welcome you into the Little Village community and to offer you further support and signposting if needed.

Other sources of help

If you don’t meet our criteria for support, or don’t live in one of the boroughs listed above, there are other ways you can receive help.

View our list of family support resources, for other ways you can find baby equipment and clothing, along with lots of useful resources.

View a map of other baby banks in the UK to find one near to where you live.

Get a referral

To get help from Little Village, please show your midwife, health visitor or support group this website and ask them to make a referral for you.