Need help?

Make a referral

We accept referrals from professional and voluntary organisations working with families in an official capacity.

We do not accept self-referrals, or referrals for family and friends.

If you are working with a family who we are unable to support right now, please refer to our map of alternative baby banks or the resources section on our family support page here. We have created this leaflet outlining cost of living support families may be able to access.

What help is available

If you are new to Little Village, please read our full referrals policy here.

You can also read our frequently asked questions here.

We currently offer:

  • Kit and clothing packs

    We can provide clothing and shoes (up to age 5), essential baby equipment — including a safe place to sleep for your baby/child, bedding, a sling, a buggy, feeding and bathing equipment, toys and books, nappies & wipes. All these items are delivered safely and directly to the family’s home or families can chose their items from one of our family shops, depending on their location.

    We accept referrals for families with children up to the age of 5 years or pregnant mums 30+ weeks pregnancy who live in one of the boroughs listed below.

    We seek to continually improve our service to families and partners, and would love to receive your feedback to do this. Please consider completing our referral partner survey, it will take just over 5 minutes. Click here to complete it.

Refer a family right arrow

Please note

Due to unprecedented demand, Little Village has introduced a weekly cap on the number of referrals we can accept. When we hit this cap, the referral form will be paused until the following Monday morning.

Who you can refer

Barnet
Lambeth
Greenwich
Haringey
Brent
Kensington and Chelsea
Camden
Merton
Southwark
Wandsworth
City of Westminster
City of London
Croydon
Hackney
Hammersmith and Fulham
Islington
Kingston upon Thames
Lewisham
Richmond upon Thames
Sutton
Tower Hamlets
Bromley
Hounslow

How do the families receive what they need?

We are predominantly delivering items to families’ homes. We will contact the family to confirm their delivery address and slot. The family will receive a call a couple of weeks after they have received their items to welcome them into the Little Village community and to offer further support and signposting if needed.

We also have a ‘shop’ at our hubs in Tooting and Brent where local families can be invited in to choose their items in person.

How can I get other help for families?

We have compiled some resources to help you and the families you work with get support from other sources. These may be useful if you are working with families whom we are unable to support at this time.