We're Hiring: Product Owner

Our dream is that every child in the capital has the essential things they need to thrive, and that everyone can play a part in achieving that goal.

Are you passionate about tackling child poverty and motivated by Little Village’s values of Love, Solidarity, Thriving and Sustainability? Do you believe in our model of bringing families together to help each other? Would you enjoy working in the fast-paced environment of a small, ambitious and relatively new organisation?

We’ve grown to be one of the largest ‘baby banks’ in the UK, supporting over 25,000 children since we launched in 2016 – including over 7,000 children in 2022 alone.

Little Village has 57 employees who work across our hubs and our network team and ensure that our operations and programmes effectively meet the needs of the families we support. We pride ourselves in offering flexible working, enabling our team to combine meaningful work with time for family and other interests.

We’re looking for a Product Owner to play a key role in implementing tech improvements identified in our recent tech review. Your will have responsibility for our entire digital footprint, from designing and delivering new tools to enhancing how the charity works across its entire operating model and for all users.

As the Product Owner, you will have ownership of all our digital products, including front-end tools, websites, Salesforce or other CMS platforms, APIs, and platform integrations. Alongside managing the delivery plan, you will also oversee service design to ensure an exceptional user experience.

You will be the bridge between organisational goals, user needs, and budgetary constraints, ensuring the successful delivery of new processes using technology. Your expertise will be vital in overseeing the design of end-to-end user journeys, catering to referral partners, kit donors, volunteers, staff, donors, and stakeholders.

We think this role requires 28-35 hours per week, but we’re open to discussions about flexibility. The salary is £45,000 (FTE) gross, and the role will be offered on a 6 month fixed term contract basis. The successful candidate will require an enhanced DBS check.

We are working towards a goal where our team fully reflects that diversity and difference in lived experiences and strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, people with disabilities, people with lived experience of poverty either personally or through family, experience of the care system, non-graduates and first-in-family graduates. As part of our commitment to fairer recruitment, all applications will be assessed without names and any protected characteristics.

The deadline is 28 June 2023 at 9am and all the information on the role and how to apply is here.