Make a Referral

  • I want to make a referral to Little Village Wandsworth

  • I want to make a referral to Little Village Camden

  • I want to make a referral to Little Village Southwark


Little Village’s mission is to make it as easy as possible for families to support each other. Our vision is that no child in the capital grows up without essential items of clothing, toys and equipment. All our items are very high quality and they are gifted to us by local families. Everything we give away is free.

Please note that our operations have been impacted by current Government advice. We are working hard to continue fulfilling emergency referrals and will do all we can to keep our service running over the coming weeks.

“100% of our referral partners say they would recommend using our service to their colleagues”

Little Village survey of referral partners, 2018
  • Who can you refer?

    We don’t have complicated assessment criteria. Our service is available for any families who are struggling to cope – they do not have to be in crisis for us to be able to help. We trust the judgement of you, the professionals referring to us.

  • Can I make a referral?

    We will accept referrals from any person working in a professional capacity with local families. That could include midwives, health visitors, children’s centres, family support workers, social workers, local charities, foodbanks, GPs and councillors.

    You can refer families from any borough. We have supported families from 29 of the London boroughs and many surrounding areas. The only think we ask is that you consider how the family will get their kit home if they are travelling a long way to reach us.   

  • How do I make a referral?

    First, you select which of our three branches you’d like to refer a family to. Second, you fill out the referral form. This simple online form asks you for some basic information about you, the family you’re referring, and the items they need. It also asks you to identify a date that either you or the family can attend Little Village to collect the items requested.

  • What happens then?

    The family will visit our drop-in session, where they will be welcomed by our friendly volunteers and offered a cup of tea and the chance to choose the items they’d like.

  • How do families get their kit home?

    We would love to be able to provide transport home for each family and their new kit but unfortunately we don’t have the resources to be able to do that.  Please chat to the families you refer about how they will get their kit home, particularly if they are requesting bulky items. It can be useful to bring a wheeled suitcase, and we would encourage families to speak to friends and family members to see if they can find a lift if they would otherwise be reliant on public transport.

    In some circumstances we can help with delivery of items such as cots and beds for families living near to our locations but we cannot guarantee this unfortunately.

  • What about after the visit?

    Once the referral has been made, families are invited to attend our sessions by appointment, to collect clothes, toys, books, toys and any equipment they need. If they need ongoing support, they are welcome to visit again after three months, but will need a new referral and appointment for that visit.

  • What if Little Village doesn’t have the things requested?

    All the items we give out are gifted by the local community, and we can only give out what we receive. We do our very best to accommodate all requests, but we are volunteer-led, donation based organisation so we cannot guarantee we will have everything in stock.

“Knowing that Little Village is there for us to refer families to meet their children’s basic needs is a huge relief for me as a professional working with vulnerable families.”

“Your service takes away some of the stress and worry of how a parent is going to find the money for essential items they need for their child. Sometimes it’s just simple, everyday equipment that many of us may just take for granted. But it really makes a difference, for example when a mum had a new baby she could not get her older child to nursery. We requested a buggy board and now the mum and her children are able to get out and about. You support the parent to be able to provide the best they can for their child / children. Children may have access to some toys or books they may never have of owned before – so all good for their wellbeing and learning and development.”

Family support worker

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