Pick & Pack

Pick out and bundle items for families

Pick & Pack

Pick out and bundle items for families


Volunteering is a brilliant way to meet new people, to learn new skills, and to make a real and direct difference in the local community.

What will I be doing as a volunteer?

This is an on-site volunteering role – working at one of our hubs Pick & Pack volunteers help to sort incoming donations, and prepare gift bundles. The atmosphere is generally very social and tasks can be varied, such as

Donation Sorting, Checking and Organising:
Managing donations to ensure the items are in a suitable condition to be gifted to families, this
• Meeting, greeting, and thanking donors at any donation sessions
• Receiving deliveries, unloading and putting items away
• Checking items meet our quality standards
• Sorting clothes and accessories by size, gender and type
• Ensuring cots, buggies and other equipment are complete and with instructions (if required)
• Making gift packs of underwear, socks, tights, bibs, linen etc
• Replenishing stock levels with donations when they deplete

Packing for referrals we’ve received:
• Packing bespoke items for families
• Selecting the items, they require and ensuring suitability
• Ensuring items are packaged with love and care
• Creating clothes boxes by age and gender, to include a variety of essential items using a
guide provided
• Making up toiletry packs and other gift packs for families

• Helping dispatch prepared bundles to families via couriers or volunteer drivers

NB: This volunteer role can involve a variety of manual tasks, e.g. lifting boxes and equipment, but we are friendly and flexible and can help you avoid these sorts of tasks if necessary.

When can I volunteer?

That very much depends on where you’d like to volunteer. Each of our sites run slightly different times and days but mostly between 9.30am – 16:00 within the week, so this is when collections can be made. There are also a few evening sessions, running from 19:00 – 21:30.

How often will I volunteer?

As we’re a relatively small charity still, help from our volunteers really is invaluable, so we ask volunteers to sign-up for a regular shift either weekly or fortnightly. We plan many of our activities each week based on who is coming in, so this means a regular shift is the most useful to us.

How can I sign up?

Our Volunteer Application form is the quickest way.

Here you’ll be able to let us know your availability, where you’d like to be based and how often you’d like to volunteer. One of our team will then be in touch to set you up ready to get started.